Ted arrived with a reputation: “ungroomable.”

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Every flinch, every snap carried the weight of past failures. He’d tremble at the sight of clippers, back away from hands, and bite when overwhelmed. But Katie refused to give up.

 

With quiet patience and unwavering kindness, she worked through the bites and trembling, session after session, never pushing, always listening. She started with just presence, then soft brushes, then gentle trims. Slowly building Ted's trust.

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Now Ted bounds through the door, tail wagging wildly, leaping onto the table like it’s his favourite place on earth. One dog, once written off, now glowing with confidence, proof that love, time, and a gentle hand can heal even the deepest fears.

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​That's the magic Katie brings to every nervous nose that walks in, proving no dog’s too “bad” for a second chance.